Frequently Asked Questions
At Silver Leaf Embroidery and Printing, we offer an extensive range of customizable products to suit all your needs. This includes various types of apparel such as polos, shirts, jackets, hats, and uniforms. We also provide custom promotional items like mugs, bags, towels, and blankets that are perfect for giveaways or corporate events.
Additionally, we specialize in sports and team gear like jerseys, warm-ups, and accessories, and we can customize other products for personal gifts, events, or brand promotions. Whatever you’re looking to customize, we have the perfect solution to bring your ideas to life.
You don't need to worry if you don't have a design ready. If you already have a logo or design, simply upload it to our platform, and our team will handle the rest. If you don’t have a design or need help refining your idea, we’re here for you!
Our experienced design team can work with you to create a custom look that perfectly aligns with your vision and brand. Whether you're looking for embroidery or sublimation printing, we can assist in translating your ideas into a high-quality design that’s sure to impress.
The time it takes to complete your custom order can vary depending on the complexity and size of the order. For smaller and less intricate designs, we typically require about 7-10 business days from design approval to delivery. Larger orders, more complex designs, or items requiring specific materials may take longer.
We always aim to meet your deadlines, and once your design is finalized, we’ll provide you with an accurate delivery timeline so you know exactly when to expect your items. Rush orders are available upon request, so don’t hesitate to let us know if you’re in a time crunch!
One of the best things about Silver Leaf Embroidery and Printing is our flexibility. We understand that your needs may vary, which is why we don’t have a strict minimum order quantity. Whether you need a single custom item for a special occasion or a large order of 1,000 pieces for an event or team, we’re happy to accommodate orders of all sizes.
Each order, no matter how big or small, will receive the same high level of quality and attention to detail. Our goal is to make sure you’re satisfied with your custom items, no matter the quantity.
Due to the personalized nature of our products, all custom orders are final and cannot be returned unless there is an error on our part. However, we’re committed to delivering exceptional quality and ensuring that you’re completely satisfied with your custom items.
If there’s an issue with the quality of the product or the accuracy of the design, please reach out to us immediately, and we will work with you to resolve the issue. Your satisfaction is our top priority, and we’ll do everything we can to make sure your experience with us is a positive one.
